HOW LONG DO YOUR SERVICES TAKE?
The delivery time varies according to the type of service needed. However you should allow for an average of around 48 hours for classic cleaning.
HOW DO I FIND MY NEAREST DRY CLEANERS?
You will be just a click away from finding your nearest 5àsec outlet, if you go to “find your nearest dry cleaner store” section.
WHAT ARE YOUR OPENING AND CLOSING HOURS?
Our business hours vary slightly from one outlet to another. You can find our opening and closing hours on your outlet’s information sheet.
DO YOU OFFER AN EXPRESS SERVICE?
It is possible, in practically all our outlets, to have rapid delivery of your dry cleaned articles by requesting our 4-hour Express Service. You can obtain information on this at your nearest 5àsec drycleaners.
DO YOU PROPOSE A LOYALTY CARD?
Yes, it is called a PRIVILEGE card. It allows you to benefit from a 10% reduction on the amount of all our services, during one year. For CHF 15.-*/year, you will make substantial savings. Don’t hesitate to request this card in your outlet. More information here.
*Price available in the frenchspeaking part of Switzerland; CHF 12.- in the gemanspeaking part of Switzerland
DO YOU PROPOSE A HOME-DELIVERY SERVICE?
We make home deliveries for carpets and curtains (with hanging and removal). We also clean fitted carpets. These services are available practically everywhere in French-speaking Switzerland, upon request and based on a quote. For further information, please contact the relevant service (see under Contact Form).
DO YOU OFFER A SERVICE FOR BUSINESSES?
For several years now 5àsec has placed its know-how at the service of businesses. We thus offer a personalised service designed to meet your needs. You can obtain further information on this service in the section “5àsec for companies”. Please do not hesitate to contact our specialist who will be able to explain how this very practical service works and offer you a tailored solution. More information here.
WHAT ARE YOUR RATES?
We carefully set our prices to offer you the best value for money. Please do not hesitate to contact the nearest 5àsec outlet to know their prices.
DOES FREQUENT DRY CLEANING MAKE GARMENTS MORE FRAGILE?
Dry cleaning allows the original condition of a garment to be retained for longer than cleaning using household water. Dry cleaning limits the wear of your articles, since this procedure only slightly opens the fibres, thus they retain their initial appearance unlike with classic home washing.